This is not a crisis service. See below for urgent help.
8.30am – 5pm Monday – Friday
Who it is for
The HeadtoHelp service is open to Victorians of any age who may be experiencing distress or mental ill health. This includes people who have never accessed mental health services before and their family and friends. It also is for family and friends of those in aged care.
Where it is located
There are 15 HeadtoHelp hubs across the state including DPV Health. Other areas are in the North Western Melbourne PHN region located in our three hubs, at Brunswick East, Broadmeadows and Wyndham Vale. You can access services via phone no matter where you are. You can also visit the hubs directly, please call 1800 595 212 prior to your visit.
How you can access
You can call HeadtoHelp on 1800 595 212 to get the support you need. Your GP or another health professional might also suggest you use the HeadtoHelp service.
How it works
When you call HeadtoHelp on 1800 595 212, an experienced mental health professional will listen and work with you to find the best ways to get you the help you need.
What help you receive
Depending on the assistance you need, we may connect you with online support or an existing mental health service, such as a GP, or other health or support service to get you back on track. The hubs can help you find a GP if you do not have one, as it’s really important that your mental and physical health are looked after together.
Who is involved
The HeadtoHelp hub’s multidisciplinary team has GPs and mental health workers, including psychologists, mental health nurses, social workers and alcohol and drug workers, who can support you through telehealth, or onsite at a hub.
What to expect
Your mental and physical wellbeing are linked, so the best way to improve your mental health is with a team-based approach that includes your GP. Help can be provided for other essentials of life such as housing, work, education and training.
To find out more go to: headtohelp.org.au
HeadtoHelp is a collaborative initiative of Victoria’s Primary Health Networks and funded by the Australian Government.
See other HeadtoHelp hubs in Victoria. Download here