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It's OK if you're not feeling OK

Stressed out? Feeling helpless? Help is here.

HeadtoHelp supports Victorians of all ages. Take the first steps towards finding the mental health and wellbeing support that’s best for you.

If your mental health is suffering because of the current pandemic, call HeadtoHelp now. Now is the time to reach out, even if you’ve never felt like this or asked for help before.

The sooner you talk about your mental health, the sooner you’ll get the help and support you need, to help you move forward and feel stronger.

It couldn’t be easier. A trained professional will take your call, give you advice, and if you need it, connect you to a free HeadtoHelp hub or help you find the support that suits your needs. This is a free service.

1800 595 212 (free call)

This is not a crisis service. See below for urgent help.

8.30am – 5pm Monday – Friday

Who it is for

The HeadtoHelp service is open to Victorians of any age who may be experiencing distress or mental ill health. This includes people who have never accessed mental health services before and their family and friends. It also is for family and friends of those in aged care.

Where it is located

There are 15 HeadtoHelp hubs across the state including DPV Health. Other areas are in the North Western Melbourne PHN region located in our three hubs, at Brunswick East, Broadmeadows and Wyndham Vale. You can access services via phone no matter where you are. You can also visit the hubs directly, please call  1800 595 212  prior to your visit.

How you can access

You can call HeadtoHelp on 1800 595 212  to get the support you need. Your GP or another health professional might also suggest you use the HeadtoHelp service.

How it works

When you call HeadtoHelp on 1800 595 212, an experienced mental health professional will listen and work with you to find the best ways to get you the help you need.

What help you receive

Depending on the assistance you need, we may connect you with online support or an existing mental health service, such as a GP, or other health or support service to get you back on track. The hubs can help you find a GP if you do not have one, as it’s really important that your mental and physical health are looked after together.

Who is involved

The HeadtoHelp hub’s multidisciplinary team has GPs and mental health workers, including psychologists, mental health nurses, social workers and alcohol and drug workers, who can support you through telehealth, or onsite at a hub.

What to expect

Your mental and physical wellbeing are linked, so the best way to improve your mental health is with a team-based approach that includes your GP. Help can be provided for other essentials of life such as housing, work, education and training.

To find out more go to: headtohelp.org.au
HeadtoHelp is a collaborative initiative of Victoria’s Primary Health Networks and funded by the Australian Government.

See other HeadtoHelp hubs in Victoria. Download here


Emergency help

If you need immediate help or are at risk of harm to yourself or others.

Call: 000

Urgent support

LifeLine: 13 11 14

MensLine: 1300 789 978

Beyond Blue: 1800 512 348

SuicideLine: 1300 651 251



Get in touch

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COVID-19 Lockdown Update - DPV Health Services

All DPV Health sites will remain open for emergency and medical treatments, however, some services will be affected.

Clients with existing appointments will be contacted to reschedule or convert their appointment to Telehealth. Please call 1300 234 263 for more information.

For mental health support during these difficult times, our Head to Help service is available on 1800 595 212.