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Feedback

Our clients are at the centre of everything we do!

We value your feedback

DPV Health cares about you and the experience you have of our services within our facilities. Your feedback can lead to great improvements in the services we provide.

Feedback Form

Alternatively, you can give us constructive feedback by:

  • Calling our reception staff on 1300 234 263. We will direct your call to the manager of the service involved. If you need an interpreter,  call Translating and Interpreting Service (TIS National) on 13 14 50 and ask them to call us.
  • Emailing feedback@dpvhealth.org.au
  • Completing a feedback form at one of our sites and putting it in our secure feedback boxes
  • Sending us a letter addressed to DPV Health, PO Box 58, Epping, 3076
  • Submitting an Online Feedback form on the link provided below

If you are dissatisfied with our response, you can contact one of the following:

Commissioner for Children and Young People – Phone: 1300 782 978; AH 13 12 78 www.ccyp.vic.gov.au

The Health Complaints Commissioner – 1300 582 113 www.hcc.vic.gov.au

NDIS Quality and Safeguards Commissioner – 1800 035 044 www.ndiscommission.gov.au

The Victorian Disability Services Commissioner – 1800 677 342 www.odsc.vic.gov.au

The Aged Care Complaints Commissioner – 1800 951 822 www.agedcarequality.gov.au

Consumer Affairs – 1300 558 181 www.consumer.vic.gov.au

Australian Human Rights Commission – Local call: 1300 369711 www.hreoc.gov.au

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