Child learning to clap hands

The skills children develop in their early years lay the foundation for their long-term development. BIG Steps is an early childhood intervention service that is delivered through a family-centred approach. BIG Steps aims to build a partnership with parents and deliver services that reflect your family's lifestyle and routines, maintaining and enhancing your normal patterns of family life.

Early childhood intervention specialists – including paediatric, occupational therapists, physiotherapists, speech pathologists, psychologists, music therapists and specialist teachers – provide individually-planned educational and therapeutic programs that are tailored to the unique needs of each child and family.

Our services can include:

  • Specialised small groups at our centre
  • Individual sessions at our centres
  • Home visits
  • Childcare and kinder visits
  • School transition support
  • Parent education on topics such as autism, behaviour, communication and toileting

We work in partnership with your family and other key stakeholders who are providing services within the natural environments of your child’s day-to-day experiences. The benefits of our services include:

  • A co-designed plan to develop strategies to deliver identified goals for your child and family
  • A transdisciplinary approach with the team around your child
  • Strength-based capacity-building for you, your child’s carers and siblings in grief, loss and future planning
  • Strategies to modify behaviours of concern, therapeutic equipment to address identified needs
  • School-readiness

We believe that every child should have access to flexible, responsive services. By planning together, we can use every opportunity to ensure the best outcomes for your child.

The approach we use aims to empower families through timely support and skill-sharing. We help to build you and your child’s confidence and capacity, providing an enabling-approach and inclusive response. We focus on individual support for your child and family, utilising your child’s own strengths together with thoroughly researched evidence-based practices. We exercise cultural competence and embrace diversity.

We support families of children from birth through to 18 years old.

There are no fees.

Until September 2018, our services are funded by the Department of Education and Training, after which time BIG Steps will transition to the National Disability Insurance Scheme (NDIS).

To access our services, please contact our family engagement worker on telephone 8301 6200.

We accept referrals from your GP, paediatricians, specialists, a Maternal and Child Health Nurse or other health professional, early years educators, carers or family members. All referrals must have parental consent.

Health professionals are requested to send referrals by:

  • E-referral via Connecting Care
  • Fax 8339 9898
  • Post to PO Box 197 Glenroy 3046

The following information is required at the time of referral:

  • Child’s name
  • Child’s date of birth
  • Current address and telephone number
  • Parent/caregiver’s names
  • Reason for Referral
  • Any other relevant information

For current clients that would like to book or cancel appointments, contact Reception on 1300 234 263.

Interpreters are available if required and at no extra cost.