
Do you or someone you know need support in registering for My Aged Care to receive aged care services?

What is Aged Care Assist?
Aged Care Assist provides intensive face-to-face and in-home support to help older people navigate My Aged Care, Home Care Packages and other services.
DPV Health has been funded by the Commonwealth Government to manage Aged Care Assist within the City of Whittlesea and Mitchell Shire communities. People living in other Local Government Areas can access the program by clicking here.
Aged Care Assist is an essential part of making the aged care system fair, accessible, and kind for everyone.
People within the Hume Local Government Area can still receive phone- based support on My Aged Care and Home Care Packages from DPV Health. If you require more intensive support the DPV Health Care Manager would introduce you to the provider of Aged Care Assist services in the Hume area.

Who can benefit from this service?
Aged Care Assist is designed to support people who have:
- Limited access to family or support network
- Communication and language barriers
- Difficulty processing information
- Reluctance to engage with support
- Reluctance to engage with government services

What does a Care Finder do?
The following actions outline some of the main support the Care Finder can provide. As the program is based on customised needs of the individual, the Care Finder may provide a mix of these actions or even offer additional support.
Care and support you can trust, so you can keep doing what you love