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Medical Patient Information & Fees

Patient Information

Walk-ins

We welcome walk-in patients. There may be a wait depending on doctor availability. We suggest you contact us before you arrive to ensure you get an appointment time that suits you. We do not take medical emergencies. In the event of an emergency, please call an ambulance on 000.

Can’t make it?

We understand that sometimes you may not be able to attend your appointment. Please let us know as early as possible to avoid non-attendance fees. Failure to attend an appointment will incur a $20 fee.

Please ring and cancel two hours prior to your appointment to avoid this fee. We try to keep our appointments on time, but sometimes delays do occur when consultations take longer than expected. We appreciate your patience. In order to help us reduce wait times for everybody please:

  • Make an appointment for each individual that wishes to talk about an issue. If you attend with more than one person with a health issue they wish to discuss with a doctor, please make separate appointments.
  • Be on time. A late start can delay the people after you, so please be on time or call us if you know you will be late.
  • Let us know if you have been waiting longer than 30 minutes. We can check for you to see if you will need to wait much longer.

Your information

Please let us know if any of your personal details have changed – e.g. email, phone number, address etc. Your medical record is confidential. There are policies and procedures in place to maintain the security of your health information. This information is only available to authorised members of staff. You may arrange access to your health record with a request to reception.

New patient form

We welcome new patients. If you are a new patient please complete this form.

Download – New Medical Patient Registration Form

DPV Health Rights & Responsibilities

Our Rights and Responsibilities commitment to our clients are available here:

Download – Rights and Responsibilities – (English, Arabic & Turkish

Download –  Rights and Responsibilities – (English, Italian & Macedonian)

After-hours & Emergencies

  • You can contact Doctor Doctor on 13 26 60 for bulk billed after-hours home visits.If you have a medical emergency call an ambulance on 000.
  • If you need to go to a hospital The Northern Hospital has an Emergency Department open 24 hours a day, 7 days a week. The Northern Hospital – 185 Cooper Street, Epping VIC 3076 Ph:(03) 8405 8000

Appointments

We welcome new patients. Our doctors offer a range of general and specialist primary care services. To make an appointment:
• Call 1300 234 263 or
Book online
• Select a doctor with specialist medical or language skills

COVID Safe

We have been taking necessary precautions to ensure your health and safety of clients and staff when visiting our centre, including: client screenings, physical distancing, hand hygiene, and extensive cleaning and sterilisation processes.

General medical appointment fees

 

Level

Consult Length

Private Fee

Medicare Rebate

A – Consult Brief 5 mins $45.00 $17.50
B – Consult Standard 10 mins $75.00 $38.20
A – Consult Long 30 mins $135.00 $73.95
A – Consult Prolonged 40+ mins $185.00 $108.85


Fee schedule for general consultation effective from: 1 July 2019.

Workcover / TAC consultations will only be billed to the insurer once a claim number has been received.

Refugees and asylum seekers

Medical services for refugees and asylum seekers are at no cost to the patient. Comprehensive individual assessments and reviews which may include:

  • Extensive patient history
  • Clinical examination
  • Mental health screening
  • Drug & alcohol screening
  • Exposure to violence including violence that may result in post traumatic stress syndrome, and within the family
  • Arranging further investigations with agencies as above
  • Social and welfare needs
  • Preventative health care
  • Development of management plan
  • Ongoing health care

We accept self-referrals, internal referrals from refugee health, and referrals from other agencies such as Asylum Seekers Centre in Footscray.

Skin Clinic Fees - Services by Dr Zahid Haider

Procedure

Fee Schedule

Skin Check Standard Consultation: $75.00
Biopsy Private Fee: $80.00 MBS Rebate: $45.80
Excision Private Fee: $150.00 (No Medicare Rebate)
Graft & Flaps Private Fee: $150.00 to $250.00 40 minutes to 1 Hour Consultation  (Depending on size of Lesion)
Ingrown Toenail Treatment Private Fee: $150.00 (No Medicare Rebate)
Iron Infusion Private Fee: $150.00 (No Medicare Rebate)
Mirena / IUD Insertion Private Fee: $250.00 MBS Rebate: $47.05
Implanon Insertion / Removal Private Fee: $100.00

Fee schedule effective from: 10 November 2020. Fees are collected at the time of service. Medicare rebates are claimed by the patient.

Overseas Students with Health Insurance

Overseas students with NIB private health insurance can receive a medical service from DPV Health and we will bill your insurer directly. This means that overseas students with NIB insurance will no longer be out of pocket following a medical service from DPV Health.

When making an appointment advise reception that you have health insurance and name your insurer. Students need to present their card at the time of each service.

Get in touch

Contact us form

If you would like to make contact with us, to leave a message or query, please complete the form below.

Visit Us

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View the map for locations we offer this service at or alternatively select another service from the search bar for other service locations.

DPV Health Allied Health Services - Meadow Heights 21-27 Hudson Circuit
Meadow Heights VIC 3048, Australia
Ph: 1300 234 263
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DPV Health Audiology Services - Broadmeadows 35 Johnstone Street
Broadmeadows VIC 3047, Australia
Ph: 1300 234 263
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DPV Health Dental & Allied Health Services - Craigieburn 55 Craigieburn Rd
Craigieburn VIC 3064, Australia
Ph: 1300 234 263
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DPV Health Dental & Allied Health Services - Epping 187 Cooper St
Epping VIC 3076, Australia
Ph: 1300 234 263
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DPV Health Dental & Health Services - Whittlesea Township 40-42 Walnut Street
Whittlesea VIC 3757, Australia
Ph: (03) 9716 9444
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DPV Health Disability Services - Craigieburn 6 Newbold Avenue
Craigieburn VIC 3064, Australia
Ph: 1300 234 263
Ph: (03) 8339 9851
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DPV Health Disability Services - Farm Vigano Community Cultural Centre 10 Bushmans Way
South Morang VIC 3752, Australia
Ph: 1300 234 263
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DPV Health Disability Services - Mill Park 31A Morang Drive
Mill Park VIC 3082, Australia
Ph: 1300 234 263
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DPV Health Early Childhood Development Services - Broadmeadows 1 Sorrento Street
Broadmeadows VIC 3047, Australia
Ph: 1300 234 263
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DPV Health Early Childhood Development Services - Roxburgh Park 12-14 Bluebird Way
Roxburgh Park VIC 3064, Australia
Ph: 1300 234 263
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DPV Health Medical & Dental Centre - Broadmeadows 42-48 Coleraine Street
Broadmeadows VIC 3047, Australia
Ph: 1300 234 263
Ph: (03) 8339 9883 (Emergency Relief)
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DPV Health Medical Centre – Mill Park 20 Civic Drive
Mill Park VIC 3082, Australia
Ph: 1300 234 263
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DPV Health Residential Supported Living Services - Epping 57 Davisson Street
Epping VIC, Australia
Ph: 1300 234 263
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DPV Health Residential Supported Living Services - Thomastown 15 Newton Street
Thomastown VIC 3074, Australia
Ph: 1300 234 263
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DPV Health Support Office - Epping 2 Graystone Ct
Epping VIC 3076, Australia
Ph: 1300 234 263
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The Orange Door - Heidelberg 56 Burgundy Street
Heidelberg VIC 3084, Australia
Ph: 1300 234 263
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COVID-19 Vaccination

For information on DPV Health's vaccination sites and how to book click below.