The Hospital Admission Risk Program (HARP) service at DPV Health manages people with chronic diseases or conditions, the elderly and seniors, and people with complex needs who frequently use hospitals or are at risk of hospitalisation.
Our HARP team works together to improve outcomes for our clients, provide integrated care across hospitals and the community, reduce avoidable hospital admissions and emergency department presentations, and improve access to healthcare.
We can help clients who may have unstable chronic respiratory disease, chronic heart failure, diabetes, or other chronic diseases/conditions.
Assistance is also given to people who may have complex psychological needs related to depression and anxiety, drug and/or alcohol problems, hormelessness or at risk of homelessness, and people with mental health issues.
Our clients with complex needs may include people with self-management issues, those who have a fragile support system or are experiencing carer stress, clients with medication management issues, and people who live alone and are not coping.
The DPV Health HARP team consists of the following health professionals:
- Counselling services
- Community nurses who specialise in diabetes; Diabetes Nurse Educator, Mental Health, Respiration and Cardiac Care
Eligible clients for HARP services include people who are:
- At imminent risk of hospitalisation
- Have had an avoidable hospital admission in the past twelve (12) months and requires moderate-to-intensive care coordination
HARP services are fully government-funded and free to all eligible clients.
For information please contact our Intake Service between 9am and 5pm on 9409 8724. Our team will review your situation and advise if you are eligible for HARP services, as you must meet certain requirements.
We accept self-referrals, also referrals from your GP, hospital or other health professionals, carer or family member.
Health professionals are requested to send referrals by:
- E-referral via Connecting Care
- Fax 9408 9508
- Post to PO Box 82, Whittlesea 3757
Wait lists may apply for some services.
For current clients who would like to book or cancel appointments, contact Reception on 9409 8787.
Please bring the following to your appointment:
- Name and contact details of your regular GP
- Reports of relevant scans or blood tests
- A list of medications you currently use
Remember to allow up to one (1) hour for your first appointment.
If you consent, you may be referred to other HARP services following your first appointment, as further health needs may be subsequently identified.