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Support Coordination

Do you need help with your NDIS package?

The DPV Health team aims to strengthen your ability to identify what you like, take control, make choices and manage the supports you receive.

We know this can be overwhelming for you, your family or the people who support you, so we are here to help you. Our team has many years of experience in assisting people and their families to manage their NDIS packages. We can assist you to strengthen and enhance your capacity to manage your NDIS package, provide assistance, resolve problems or issues that arise with supports.

Our Support Coordinator will work with people who require support and assistance to implement their NDIS plan. We aim to build your capacity to coordinate and implement your support services, as outlined in your NDIS package.

At DPV Health we provide:

Support Coordination

  •  Assistance to strengthen your ability to coordinate supports and participate in the community for people with complex needs

Specialist Support Coordination

  • Assistance to strengthen your ability to coordinate supports and participate in the community for people with complex needs and a high-risk situation

Our team of experienced professionals will focus on the important areas of need in your daily life. You choose what you want to learn and how you want to learn it.

Our role is to connect you with your community and alternative support options, to help you better coordinate multiple supports and services, to build the capacity of your information support network.

We are also able to support you to use the NDIS Participant Portal (myplace).

We support you to implement all supports in an indvidualised way, and within your NDIS plan budget. This can include supporting you to:

  •  Assess a number of mainstream, community, informal and provider support options
  • Choose the best options and provider for your needs
  • Negotiate the services to be provided and their prices, develop service agreements and create service bookings with your preferred providers
  • Arrange any required assessments to determine the type of funding needed
  • Decide the budget for each support type and advise any relevant plan manager of the breakdown of funds
  • Liaise with any plan manger to establish the appropriate claim categories, and attribute the correct amount of funds
  • Link to mainstream or community services; housing, education, transport, health
  • Strengthen and enhance your capacity to coordinate your supports, self-direct and manage your supports, and participate in the community, including provide you with assistance to resolve any problems or issues that arise, understand your responsibilities under service agreements, and to change or end a service agreement
  • You control how, when and where your services are delivered. We will work with you to understand what you need to live a full, meaningful, happy and confident life.

We will support you to:

  • Be involved in your local community by participating in local groups or events
  • Explore recreational, creative and sporting preferences
  • Maintain or develop new skills
  •  Link to employment or educational opportunities
  • Plan holidays or important social events
  • Develop and build skills (individually or in small groups)
  • Benefit from mentoring and peer support to develop capability for community participation
  • Increase your community access (delivered in a variety of settings to assist you to participate in daily life)
  • Utilise our support to link to employment or educational opportunities

 

Frequently Asked Questions

Our service is available to people who have a current NDIS Plan with:

  • Coordination of Support Coordination
  • Specialist Support Coordination

Fees apply. The National Disability Insurance Agency (NDIA) sets price controls for some supports included in client plans. Funding available by CHSP, HACC and NDIS.

To book an appointment, call our NDIS Engagement Officers on 1300 234 263

Or you can email us at this address: NDIS@dpvhealth.org.au

Interpreters are available if required.

Do you have any more questions?

1300 234 263

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Related Services & Programs

Click on below for other related services and programs offered by DPV Health.

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DPV Health - Allied Health & Specialist Family Services - Epping Epping Private Hospital
230 Cooper Street, Epping VIC 3076
Ph: 1300 234 263
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DPV Health Allied Health Services - Meadow Heights 21-27 Hudson Circuit
Meadow Heights VIC 3048, Australia
Ph: 1300 234 263
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DPV Health Audiology Services - Broadmeadows 35 Johnstone Street
Broadmeadows VIC 3047, Australia
Ph: 1300 234 263
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DPV Health Dental & Allied Health Services - Craigieburn 55 Craigieburn Rd
Craigieburn VIC 3064, Australia
Ph: 1300 234 263
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DPV Health Dental & Allied Health Services - Epping 187 Cooper St
Epping VIC 3076, Australia
Ph: 1300 234 263
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DPV Health Dental & Health Services - Whittlesea Township 40-42 Walnut Street
Whittlesea VIC 3757, Australia
Ph: (03) 9716 9444
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DPV Health Disability Services - Craigieburn 6 Newbold Avenue
Craigieburn VIC 3064, Australia
Ph: 1300 234 263
Ph: (03) 8339 9851
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DPV Health Disability Services - Mill Park 31A Morang Drive
Mill Park VIC 3082, Australia
Ph: 1300 234 263
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DPV Health Disability Services - South Morang 10 Bushmans Way
South Morang VIC 3752, Australia
Ph: 1300 234 263
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DPV Health Early Childhood Development Services - Broadmeadows 1 Sorrento Street
Broadmeadows VIC 3047, Australia
Ph: 1300 234 263
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DPV Health Medical & Dental Centre - Broadmeadows 42-48 Coleraine Street
Broadmeadows VIC 3047, Australia
Ph: 1300 234 263
Ph: (03) 8339 9883 (Emergency Relief)
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DPV Health Medical Centre – Mill Park 20 Civic Drive
Mill Park VIC 3082, Australia
Ph: 1300 234 263
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DPV Health Residential Supported Living Services - Epping 57 Davisson Street
Epping VIC, Australia
Ph: 1300 234 263
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DPV Health Residential Supported Living Services - Thomastown 15 Newton Street
Thomastown VIC 3074, Australia
Ph: 1300 234 263
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DPV Health Support Office - Epping 2 Graystone Ct
Epping VIC 3076, Australia
Ph: 1300 234 263
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The Orange Door - Heidelberg 56 Burgundy Street
Heidelberg VIC 3084, Australia
Ph: 1300 234 263
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COVID-19 Lockdown Update

All DPV Health sites will remain open for emergency and medical treatments, however, some services will be affected.

Clients with existing appointments will be contacted to reschedule or convert their appointment to Telehealth.

Please call 1300 234 263 for more information.

For mental health support during these difficult times, our Head to Help service is available on 1800 595 212.

If you have an appointment with DPV Health, please click below to check the current COVID-19 exposure sites prior to attending.