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How to Get Started

Mental Health & Wellbeing

Get Started

You don’t have to decide anything alone; the first conversation helps us work things out together. 

DPV Health Mental Health Services offers comprehensive and personalised health care plan to suit your needs.

Contact Information

Phone: 1300 234 263 (select option 4 – all other services)

Email: intake@dpvhealth.org.au

Complete the form

Mental Health Enquiry Form

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What happens next?

After you call or make a website enquiry, we will put you on the counselling waitlist.

A counsellor will contact you to talk about what is happening for you and arrange your first appointment. On your first visit, we will meet with you to discuss your concerns, thoughts, and general health. 

This helps us understand what support may be best for you so that together we can choose the right treatment approach. You and your counsellor will then talk about treatment options and develop counselling goals and a treatment plan. Our team of experienced mental health clinicians- psychologists, social workers, mental health Occupational therapists, and mental health nurses work together with you to find the most effective way of supporting you.

Sessions are about 50 minutes long, but your first appointment may go a little longer.

Locations

Services available across DPV Health sites, as well as via telephone and video. 

How much will it cost?

It’s free. There is no cost to access this service. 

Helpline Numbers and Contacts:

DPV Health Intake    1300 234 263 – Option 4 to speak to the Intake worker.  
Lifeline  24 hours a day, seven days a week. 

Offer immediate mental health support and counselling  

13 11 14 

Beyond Blue   24 hours a day, 7 days a week. 

Get immediate mental health support and advice

1300 224 636 

Suicide Line  Phone and online counselling for suicide or self-harm thoughts. 

1300 651 251 

Suicide Call Back Service   1300 659 467 
North-Western Mental Health:    9355 9700. 
Head to Health 

Self-referral to counselling 

1800 595 212 
SANE Australia 

 

Mental health   information and support.

1800 187 263 

Parent line  Support, counselling and education for parents and carers of children.  

13 22 89 

Raising Children https://raisingchildren.net.au/ Online parenting resource with advice about children of all age groups. 

Online resource 

Kids Helpline   age between 5 and 25. 

Phone and online counselling service specifically for young people  

1800 55 1800. 

DPV Health Intake    1300 234 263 – Option 4 to speak to the Intake worker.  
1800 Respect   24 hours a day, 7 days a week. 

1800 737 732 

Orange Door

 

The Orange Door 9am to 5pm Monday to Friday.

1800 319 355 

  

Berry Street  9am to 5pm Monday to Friday 

9450 47 00 

Safe Steps Response Centre  24/7 Phone Line 

1800 015 188 

Child Protection Crisis Line  13 12 78 
DPV Health Intake    1300 234 263 – Option 4 to speak to the Intake worker.  
Care Ring   136 169 
Any Emergency   000 
NURSE-ON-CALL 24 hours a day, 7 days a week 

Health information helpline provided by registered nurses.  

1300 606 024 

Switchboard Victoria  3 pm – 12 midnight, 7 days a week 

Lesbian, gay, bisexual, trans, and gender diverse, intersex, queer and asexual (LGBTIQA+) support

1800 184 527 

Eating Disorder   Helpline Information, guidance, and support to anyone whose life is affected by an eating disorder, body image issues or disordered eating.

1300 550 236 

Gamblers Helpline  24-hour telephone   support for issues related to gambling. 

1800 858 858 

Bereavement Information and Referral Service  1800 642 066 
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