HeadtoHelp has become Head to Health. The change of name is to bring Victoria in line with a national government rollout of the service that now includes NSW and the ACT. It’s the same great service, support and number.
Head to Health is a free mental health service, funded by the Commonwealth Government, for people who are experiencing stress, anxiety and other mental health issues. This includes people who have never accessed mental health services before and their family and friends. It also is for family and friends of those in aged care.
Head to Health helps people find the right mental health service for their needs. It also provide services onsite at Hub locations for those who need it, as well as telehealth services. The hubs have multidisciplinary teams of mental health workers, which can include psychologists, mental health nurses, social workers, and alcohol and drug workers.
Who can refer to Head to Health services?
Anyone can refer to Head to Health. Support/services are accessible to everyone, at no cost. A Medicare card, ID or Mental Health Care Plan is not required. The team at Head to Health intake are clinicians who use the Initial Assessment Referral Decision Support Tool (IAR-DST) to make an assessment and refer people into the appropriate type of service, with their consent.
How to refer to Head to Health services
Anyone can call Head to Health central intake on ph: 1800 595 212, Monday to Friday, 8.30am-5pm. There is no after-hours or emergency mental health advice or support. In case of emergency, call 000.