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Refugee Asylum Seeker Health

Do you need healthcare support?

We provide comprehensive health assessments to newly arrived refugee and asylum seeker clients.

At DPV Health, we can provide you with comprehensive health assessments, referral to primary health, and education on Australian health systems. We also communicate with your GP and follow-up on referrals.

We will:

  • Review pre-departure health documents
  • Prioritise your health needs
  • Communicate with your Case Manager
  • Complete comprehensive physical and mental health assessment (with interpreter)
  • Communicate with your doctor
  • Refer to services including:
    • Physiotherapy
    • Occupational therapy
    • Dietetics
    • Diabetes Educator
    • Optometry, dental, audiology
    • Mental health support
    • Immunisation catch-up
    • Immigrant health clinic
    • Paediatric refugee clinics
    • NDIS disability access
    • My Aged Care
    • Maternal and child health
    • Healthy Mothers Healthy Babies

We are a registered medical provider for asylum seekers on IHMS (International Health and Medical Services) with no Medicare Card. Our staff work closely with medical practice to provide holistic services to our refugee and asylum seeker clients. Our social workers and counsellers also provide services to the refugee community.

No Cost Medical Services

Medical services for refugees and asylum seekers are at no cost to the patient. To find out more information click here.

We accept self-referrals, internal referrals from refugee health, and referrals from other agencies such as Asylum Seekers Centre in Footscray.

To view our medical services click here.

Frequently Asked Questions

All newly arrived refugee and asylum seeker clients and their families are able to access our services. Eligibility for ongoing care is determined at the initial intake assessment.

We will contact you to discuss a suitable time. Appointments are arranged after your Settlement Case Manager completes a Refugee Intake/Referral form with all information on your visa status, prior health documents, and urgent health issues.

All appointments are booked with your relevant language interpreter – free of cost.

All Refugee Health Nurse services are provided free of cost. Fees may be payable for services that are referred onto DPV Health six months after your arrival.

Do you have any more questions?

1300 234 263

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Resources

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DPV Health - Allied Health & Specialist Family Services - Epping Epping Private Hospital
230 Cooper Street, Epping VIC 3076
Ph: 1300 234 263
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DPV Health Allied Health Services - Meadow Heights 21-27 Hudson Circuit
Meadow Heights VIC 3048, Australia
Ph: 1300 234 263
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DPV Health Audiology Services - Broadmeadows 35 Johnstone Street
Broadmeadows VIC 3047, Australia
Ph: 1300 234 263
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DPV Health Dental & Allied Health Services - Craigieburn 55 Craigieburn Rd
Craigieburn VIC 3064, Australia
Ph: 1300 234 263
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DPV Health Dental & Allied Health Services - Epping 187 Cooper St
Epping VIC 3076, Australia
Ph: 1300 234 263
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DPV Health Dental & Health Services - Whittlesea Township 40-42 Walnut Street
Whittlesea VIC 3757, Australia
Ph: (03) 9716 9444
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DPV Health Disability Services - Craigieburn 6 Newbold Avenue
Craigieburn VIC 3064, Australia
Ph: 1300 234 263
Ph: (03) 8339 9851
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DPV Health Disability Services - Farm Vigano Community Cultural Centre 10 Bushmans Way
South Morang VIC 3752, Australia
Ph: 1300 234 263
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DPV Health Disability Services - Mill Park 31A Morang Drive
Mill Park VIC 3082, Australia
Ph: 1300 234 263
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DPV Health Early Childhood Development Services - Broadmeadows 1 Sorrento Street
Broadmeadows VIC 3047, Australia
Ph: 1300 234 263
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DPV Health Early Childhood Development Services - Roxburgh Park 12-14 Bluebird Way
Roxburgh Park VIC 3064, Australia
Ph: 1300 234 263
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DPV Health Medical & Dental Centre - Broadmeadows 42-48 Coleraine Street
Broadmeadows VIC 3047, Australia
Ph: 1300 234 263
Ph: (03) 8339 9883 (Emergency Relief)
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DPV Health Medical Centre – Mill Park 20 Civic Drive
Mill Park VIC 3082, Australia
Ph: 1300 234 263
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DPV Health Residential Supported Living Services - Epping 57 Davisson Street
Epping VIC, Australia
Ph: 1300 234 263
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DPV Health Residential Supported Living Services - Thomastown 15 Newton Street
Thomastown VIC 3074, Australia
Ph: 1300 234 263
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DPV Health Support Office - Epping 2 Graystone Ct
Epping VIC 3076, Australia
Ph: 1300 234 263
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The Orange Door - Heidelberg 56 Burgundy Street
Heidelberg VIC 3084, Australia
Ph: 1300 234 263
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COVID-19 Lockdown Update - DPV Health Services

All DPV Health sites will remain open for emergency and medical treatments, however, some services will be affected.

Clients with existing appointments will be contacted to reschedule or convert their appointment to Telehealth. Please call 1300 234 263 for more information.

For mental health support during these difficult times, our Head to Help service is available on 1800 595 212.